Emails

Send an Email
PMS users only As well as iBex sending emails automatically, PMS users can also send any emails (either using an email template or a casual one off) at ...
Fri, 16 Feb, 2018 at 11:08 AM
Email Log / Resend an Email
iBex logs all the emails that are sent from your system. Any email sent is logged as one of three options: Auto - If the email was automatically sen...
Fri, 16 Feb, 2018 at 11:09 AM
Create Email Templates
PMS users only Your iBex account is pre-set to use standard templates for confirmations, quotes, held and On Request bookings and cancellations. If ...
Fri, 16 Feb, 2018 at 11:10 AM
Scheduling Email Templates
PMS users only You can schedule any of your template emails to be automatically sent by iBex X number of days after a guest has made a booking, X number...
Fri, 16 Feb, 2018 at 11:13 AM
Auto Email Preferences
You can control who receives the pre-defined emails automatically from your iBex system. Note for PMS Users: If you want your customers to receive your ...
Fri, 16 Feb, 2018 at 11:14 AM
Express Checkin
Introduction The express check in enhancement is designed to allow your customers to provide additional information between the time of their booking’s ...
Fri, 16 Feb, 2018 at 11:16 AM
SPF Records
Please note: These instructions are of a technical nature and are written for administrators who have the ability to alter their own DNS records (or have th...
Fri, 1 Jun, 2018 at 10:12 AM
DNS Issues
"DNS" tells your browser where to find particular sites. When DNS goes wrong, it can prevent you from logging in to your iBex account. All com...
Fri, 16 Feb, 2018 at 11:19 AM