If you have a live account with stay247.com you can now automate availability, rates and bookings by interfacing/connecting your iBex account to stay247.com. Click here for more information on listing with stay247.com and here for a link to their website


Please read the important notes (bottom of page) about interface limitations.


Set up the connection yourself FREE OF CHARGE using our self help instructions below.


Note: If you would like Seekom support to make the connection for you, a charge of $85 per hour (+tax) will apply with a minimum charge of $50 (+tax).



Instructions


Version 4


Step
Action
1
Request stay247.com to activate channel manager connection
2
Await confirmation from stay247.com before proceeding to step 3.
3
Login to your account at Stay247.com – http://www.stay247.com/suppliers/inc/
4
Note your Property ID at top centre of the screen – you will require this for step 16 below.
5
Login to your iBex account – click here
6
From left menu select Sales Channels > Add a sales Channel
7
At the pop up window titled ‘New Sales Channel’ click the button Register Available Sales Channel
8
Enter ‘stay247’ into search field at top right of window and press enter on your keyboard.
 
Matching results will be displayed – see example screen image below.
 


9
If this the first and only connection to stay247.com click the green plus icon adjacent to Stay247 (see above example).

If this is an additional connection select stay247.com (Connection 2 or 3) as appropriate. Refer Important Notes section below.
10
Optionally update General section fields as required. Notes are private.
 
Refer sample example screen image below.
 


11
Rules section:
 
  • select required Selling Group (likely to be Agents)
  • select Rate Modifier (Rate 1 will typically be same as you sell at, other options will be a % increase or discount)
  • set Multi-booking Invoice as required (PMS accounts only. No means you will send an invoice for each booking, yes means you batch multiple bookings into an invoice)
  • set Commission charged by stay247.com (PMS accounts only.)
  • set Commission Extras Code (PMS accounts only. Likely to be Misc > Cmsn)

Refer example below:
12
Click Register Sales Channel button.
 
You will progress to the Channel Mapping tab.
13
Enter your email address at iBex Notification Emails To field.
14
It is recommended that iBex Email on New Booking are set as follows:
 
  • Block Operator – not checked
  • Block Property – checked
  • Block Customer – checked

15
It is recommended that iBex Booking Email Rule is set to ‘Do not send emails’.
16
At Channel Property ID enter as obtained at step 4.
17
Set Min Stay Handling field as required (we recommend First Available).

This is really only relevant if you will be mapping a single room type from iBex to multiple room types at stay247.com (eg. for length of stay price variations, etc).
18
Set Allocation Handling field as required (we recommend Total per Room).

This is really only relevant if you will be mapping a single room type from iBex to multiple room types at stay247.com (eg. for length of stay price variations, etc).
19
Click Save button.
20
Room and rate mapping will now be set – refer sample screen image below.
 

21
Complete each room mapping row as follows:
 
  • Channel Room Name – select as required (this is the room type name at stay247.com).
  • iBex Rate Name – select as required.

Click ‘+’ to map any iBex room type to further room types at stay247.com (eg. for differing minimum stays/rates – see notes at bottom of this page). See image below for an example where King Studio Unit and Twin Studio Unit have been connected to multiple room types at stay247.com.
22
Click Save button.
23
Click Save & Update Channel button.
24
Wait a few minutes and click View Log button.

If the Remote Service Log Viewer indicates queued updates are pending, wait a further few minutes and click the ‘Refresh’ button.  
25
If you have performed the connection successfully you will see OK messages for inventory & rates uploaded.
See example below.
2012-12-05 11:22:46

11:22:44 S247, Stay247, abchotel, 1234: NotifyInventory([9796,9795], 2012-12-21, 2013-01-21); 11:22:45 OK

26
For stay247.com to set your listing as live you must advise them on completion of connection set up.
 
Confirm successful connection to stay247.com



IMPORTANT NOTES
 
stay247.com receives the base room rate only from iBex – you will need to maintain any changes to extra adult/child prices directly at stay247.com.
 
stay247.com cannot accept multiple rates or minimum stay variations from iBex for a single room type. If you wish to provide concurrent availability from iBex to stay247.com for differing rates / minimum stay periods on a room type you will need to duplicate the room at stay247.com for each rate / differing minimum stay.
 
iBex supports up to 3 connections to stay247.com from a single property. Instructions vary at  step 9 above if setting up a 2nd or 3rd connection.
 
After any extensive modification of your rates/prices within iBex it is recommended you perform a full re-synch tostay247.com. 
Click here for instructions.




Version 3


Step
Action
1
Request stay247.com to activate channel manager connection
2
Await confirmation from stay247.com before proceeding to step 3.
 3
Login to your account at Stay247.com – http://www.stay247.com/suppliers/inc/
4
Note your Property ID at top centre of the screen – you will require this for step 9 below.
5
Login to your iBex account.
6
Add Stay247.com as an ODN agent in Seekom iBex
 
  • From left menu select Users & Clients > Create agent • no admin rights
  • At field labelled Seekom ODN Agents select Stay247 (ODN) If setting a second connection select ‘Stay247 (Connection 2)’ or for a third connection select ‘Stay247 (Connection 3)’   
  • Set User Group and Room Rate Value as required
  • Set other fields as required
  • Click Save button (towards bottom of screen)

7
From left menu select Users & Clients > Agent Room-rate mapping.
8
At ‘Available Services’ field select Stay247 (Remote Service Control Panel will display – refer sample screen image below).
 
If setting a second connection select ‘Stay247 (Connection 2)’ or for a third connection select ‘Stay247 (Connection 3)’.

 
 


9
At Remote Property ID enter as obtained at step 4 above.
10
Ignore remaining fields at this stage and click Save button and then re-select Stay247.com service.
11
Enter your email address at Notify Errors field.
12
Interface rules will now be set – refer sample screen image below.
 


13
It is recommended that Stop Emails are set as follows:
 
  • Operator – not checked
  • Property – checked
  • Customer – checked
  • Agent – checked
  • 3rd Party – checked
  • Disable Auto – checked

14
Set Allocation Handling field as required.
 
This is only relevant if you will be mapping a single room type from iBex to multiple room types at Stay247.com (eg. for length of stay price variations, etc)
15
Set Min Stay Handling field as required. Stay247.com cannot receive multiple rates or stay prices for a single room type. Relevant options for Stay247.com are:  
 
  • First Available – if you are setting up one to one room type mapping only and merely wish Stay247.com to operate to lowest min stay pricing.
  • Specific Minstays – if you wish to map a specific min stay duration pricing to Stay247.com and/or will be mapping one room type in Seekom iBex to multiple at Stay247.com.
16
Room and rate mapping will now be set – refer sample screen image below.
 


17
Complete each room mapping row as follows:
 
  • Remote Room Name – select as required (this is the room type name at Stay247.com).
  • Rate Name – Select as required .
  • Request– we recommend this is set as ‘Unavailable’.
To map any iBex room type to further room types at Stay247.com (eg. for differing minimum stays/rates – see notes at bottom of this page) click ‘+’
18
Check Enabled field (top of screen), check Re-Synch field (bottom left of screen) and click Save button.
19
Wait a few minutes and click ‘View Log’ hyperlink (coloured blue)
20
If you have performed the connection successfully you will see OK messages for inventory & rates uploaded.

See example below:
 

2011-12-05 11:22:46
11:22:44 S247, Stay247, abchotel, 1234: NotifyInventory([9796,9795], 2011-12-21, 2012-01-21); 11:22:45 OK

21
For stay247.com to set your listing as live you must advise them on completion of connection set up.

Confirm successful connection to stay247.com



IMPORTANT NOTES
 
stay247.com receives the base room rate only from iBex – you will need to maintain any changes to extra adult/child prices directly at stay247.com.
 
stay247.com cannot accept multiple rates or minimum stay variations from iBex for a single room type. If you wish to provide concurrent availability from iBex to stay247.com for differing rates / minimum stay periods on a room type you will need to duplicate the room at stay247.com for each rate / differing minimum stay.
 
iBex supports up to 3 connections to stay247.com from a single property. Instructions vary at  steps 6 and 8 above if setting up a 2nd or 3rd connection.
 
After any extensive modification of your rates/prices within iBex it is recommended you perform a full re-synch tostay247.com. 
Click here for instructions.