If you have a live account with reconline you can now automate availability, 

rates and bookings by interfacing/connecting your iBex account to reconline.


reconline updates the 4 major GDS's (Global Distribution Systems - namely Sabre, Amadeus, Gallileo and Worldspan) used by travel agents worldwide . Many travel portal websites also receive their inventory and book through their GDS system.


Click here for more information on listing with reconline.


If you do not have an existing account with reconline, their Licence and Service Agreement (which also states their current charges) and the Hotel setup form are in Step 1 of the connection instructions below.


Please read the important notes (bottom of page) about interface limitations.


Set up the connection yourself FREE OF CHARGE using our self help instructions below.


Note: If you would like Seekom support to make the connection for you, a charge of $85 per hour (+tax) will apply with a minimum charge of $50 (+tax).

Please note that you must complete step 1 in the connection instructions below before Seekom can make the connection for you.



Instructions


Version 4


Step
Action
1
If you do not have an existing account with reconline please Look in the attachments at the bottom of the page to open their Licence and Service Agreement and then print, sign and fax it to +41 27 9663405.
 
You will also need to register your property with them so please look in the attachments at the bottom of the page to download and complete the Hotel Setup and Points of Interest documents in WORD format and email them to info@reconline.com You MUST also ask them to link your account to theiBex master account.
 
 On receipt of login details from reconline proceed to step 2.  
 
If you already have an account with reconline you must advise them you will be updating rates and availability via your iBex Channel Manager and request they send bookings to you by ‘Webservice Fetch‘.
2
Login to reconline at https://www.reconline.com/e/login.html
3
Click Hotel in left hand menu panel.
4
Note your hotel number as you will require this for step 16 below.
5
Login to your iBex account – click here
6
From left menu select Sales Channels > Add a sales Channel
7
At the pop up window titled ‘New Sales Channel’ click the button Register Available Sales Channel
8
Enter ‘reconline’ into the search field at top right of window and press enter on your keyboard.
 
Matching results will be displayed – see example screen image below.
 



9
Click the green plus icon adjacent to reconline (see above example).
10
Optionally update General section fields as required. Notes are private.
 
Refer sample example screen image below.
 


11
 At Rules section:
 
  • select required Selling Group (likely to be Agents)
  • select Rate Modifier (Rate 1 will typically be same as you sell at, other options will be a % increase or discount)
  • set Multi-booking Invoice as required (PMS accounts only. No means you will send an invoice for each booking, yes means you batch multiple bookings into an invoice)
  • set Commission charged by reconline (PMS accounts only. )
  • set Commission Extras Code (PMS accounts only. Likely to be Misc > Cmsn)

Refer example below:


12
Click Register Sales Channel button.
 
You will progress to the Channel Mapping tab.
13
 Enter your email address at iBex Notification Emails To field.
14
 It is recommended that iBex Email on New Booking are set as follows:
 
  • Block Operator – not checked
  • Block Property – checked
  • Block Customer – checked

15
It is recommended that iBex Booking Email Rule is set to ‘Do not send emails’.
16
At Channel Property ID enter your hotel number as obtained in step 4.
17
Set Min Stay Handling field as required (we recommend First Available).

This is really only relevant if you will be mapping a single room type from iBex to multiple room types at reconline (eg. for length of stay price variations, etc).
18
Set Allocation Handling field as required (we recommend Total per Room).

This is really only relevant if you will be mapping a single room type from iBex to multiple room types at reconline (eg. for length of stay price variations, etc).
19
It is recommended that Send Rates is set as ticked.
20
Click Save button.
21
Room and rate mapping will now be set – refer sample screen image below.
 

22
Complete each room mapping row as follows:
 
  • Channel Room Name – select as required (this is the room type name at reconline).
  • iBex Rate Name – select as required.
  • Channel Rate Name< – select as required (this is the rate name at reconline).

Click ‘+’ to map any iBex room type to further room types at reconline (eg. for differing minimum stays/rates – see notes at bottom of this page):
23
Click Save button.
24
Click Save & Update Channel button.
25
Wait a few minutes and click View Log button.
 
TIP - If the Remote Service Log Viewer indicates queued updates are pending, wait a further few minutes and click the ‘Refresh’ button

26
If you have performed the connection successfully you will see OK messages for inventory & rates uploaded.
 
See example below.
 

2012-07-17

11:22:44 RCO, reconlin, abchotel, 1234: NotifyInventory([9796,9795], 2012-10-21, 2012-11-21); 11:22:45 OK

2012-07-17

11:22:44 RCO, reconlin, abchotel, 1234: NotifyRates (25169, 25170], 2012-10-21, 2012-11-21); 11:22:45 OK


27
Email reconline (info@reconline.com) to advise successful upload of rates and availability.




IMPORTANT NOTES
 
Reconline require you to provide a minimum of 10 room units for sale.
 
You need to ensure base and maximum guest numbers in room type set up at reconline match settings in iBex.
 
Cancellation notice period is transmtited from iBex to reconline as 1 day and cannot be amended. However, you can set the  penalty wording to be as stringent as you wish.
 
If you require rates for specific agents these must first be setup at reconline (email
 info@reconline.com), then within iBex and mapped accordingly.
 
The interface doesn’t support additional breakfast options at the moment. The following meal plans are supported:  
 
0 = no meals included  
1 = continental breakfast  
2 = buffet breakfast  
3 = half board  
4 = full board  
5 = all inclusive
 
After any extensive modification of your rates/prices within iBex it is recommended you perform a full re-synch to reconline.
 Click here 
for instructions.



Version 3


Step
Action
1
If you do not have an existing account with reconline please click here to open their Licence and Service Agreement and then print, sign and fax it to +41 27 9663405.
 
You will also need to register your property with them so please click here to download and complete the Hotel Setup and Points of Interest documents in WORD format and email them to info@reconline.com
 
You MUST also ask them to link your account to the iBex master account.
 
On receipt of login details from reconline proceed to step 2.
 
If you already have an account with reconline you must advise them you will be updating rates and availability via your iBex Channel Manager and request they send bookings to you by ‘Webservice Fetch‘.
2
Login to reconline at https://www.reconline.com/e/login.html
3
Click Hotel in left hand menu panel.
4
Note your hotel number as you will require this for step 9 below.
5
Login to your iBex account.
6
Add reconline as an ODN agent in Seekom iBex:
 
  • From left menu select Users & Clients > Create agent • no admin rights
  • At field labelled Seekom ODN Agents select Reconline (ODN)
  • Set User Group and Room Rate Value as required
  • Set other fields as required
  • Click Save button (towards bottom of screen)

7
From left menu select Users & Clients > Agent Room-rate mapping.
8
At Available Services field select Reconline.
9
Enter Remote Property ID field enter your reconline hotel number (as obtained in step 4 above).
10
Ignore remaining fields at this stage and click Save button and then re-select Reconline.
11
Enter your email address at Notify Errors field.
12
Interface rules will now be set – refer sample screen image below:
 


13
It is recommended that Stop Emails are set as follows:
 
  • Operator – not checked
  • Property – checked
  • Customer – checked
  • Agent – checked
  • 3rd Party – checked
  • Disable Auto – not checked (as reconline do not send emails)
14
We recommend the field post Rates is checked.
15
Set Allocation Handling field as required.

This is only relevant if you will be mapping a single room type from iBex to multiple rates at reconline (eg. for corporate rates, etc) – if so we generally recommend you set ‘Total Per Room’.
16
Set field Min Stay Handling as required. Relevant options for reconline are:
 
  • First Available – if you are setting up one to one room type mapping only and merely wish reconline to operate to lowest min stay pricing.
  • Specific Minstays – if you wish to map a specific min stay duration pricing to reconline and/or will be mapping one room type in Ibex to multiple rates at reconline.

17
Room and rate mapping will now be set – refer sample screen image below.
 


18
Complete each room mapping row as follows:
 
  • Remote Room Name – select as required (this is the room type short code at reconline).
  • Rate Name – Select as required.
  • Remote Rate Name – select as required (this is the rate name at reconline).
  • Request – we recommend this is set as ‘Unavailable’.

 To map any iBex room type to further rates at reconline (eg. for differing minimum stays, corporate rates – see notes at bottom of this page) click ‘+’
19
Check Enabled field (top of screen), check Re-Synch field (bottom left of screen) and click Save button.
20
Wait a few minutes and click View Log hyperlink (coloured blue).
21
If you have performed the connection successfully you will see OK messages for inventory and rates uploaded.
 
See example below:

2011-07-17
11:22:44 RCO, reconlin, abchotel, 1234: NotifyInventory([9796,9795], 2011-10-21, 2011-11-21); 11:22:45 OK
2011-07-17
11:22:44 RCO, reconlin, abchotel, 1234: NotifyRates (25169, 25170], 2011-10-21, 2011-11-21); 11:22:45 OK

22
Email reconline (info@reconline.com) to advise successful upload of rates and availability.



IMPORTANT NOTES
 
Reconline requires you to provide a minimum of 10 room units for sale.
 
You need to ensure base and maximum guest numbers in room type set up at reconline match settings in iBex.
 
Cancellation notice period is transmtited from iBex to reconline as 1 day and cannot be amended. However, you can set the  penalty wording to be as stringent as you wish.
 
If you require rates for specific agents these must first be setup at reconline (email 
info@reconline.com), then within iBex and mapped accordingly.
 
The interface doesn’t support additional breakfast options at the moment. The following meal plans are supported:  
 
0 = no meals included  
1 = continental breakfast  
2 = buffet breakfast  
3 = half board  
4 = full board  
5 = all inclusive
 
After any extensive modification of your rates/prices within iBex it is recommended you perform a full re-synch to reconline. 
Click here
 for instructions.