If you have a live account with LateRooms you can now automate availability, rates and bookings by interfacing/connecting your iBex account to LateRooms. Click here for more information on listing with LateRooms.



Laterooms can also update their sister site AsiaRooms. Please contact your LateRooms account manager for more details.


Please read the important notes (bottom of page) about interface limitations.


Set up the connection yourself FREE OF CHARGE using our self help instructions below.


Note: If you would like Seekom support to make the connection for you, a charge of $85 per hour (+tax) will apply with a minimum charge of $50 (+tax).



Instructions


Version 4


Step
Action
1
Request LateRooms activate channel manager connection
2
LateRooms will confirm when permission to connect has been activated – only then complete remaining steps below.
3
Login to your iBex account – click here
4
From left menu select Sales Channels > Add a sales Channel
5
At the pop up window titled ‘New Sales Channel’ click the button Register Available Sales Channel
6
Enter ‘laterooms’ into search field at top right of window and press enter on your keyboard.
 
Matching results will be displayed – see example screen image below. 




7
Click the green plus icon adjacent to Late Rooms (see above example).
8
Optionally update General section fields as required.
 
Notes are private. Refer sample example screen image below.
 



9
At Rules section:
 
  • select required Selling Group (likely to be Agents)
  • select Rate Modifier (Rate 1 will typically be same as you sell at, other options will be a % increase or discount)
  • set Multi-booking Invoice as required (PMS accounts only. No means you will send an invoice for each booking, yes means you batch multiple bookings into an invoice)
  • set Commission charged by Late Rooms (PMS accounts only. )
  • set Commission Extras Code (PMS accounts only. Likely to be Misc > Cmsn)

Refer example below:
10
Click Register Sales Channel button.
 
You will progress to the Channel Mapping tab.
11
Enter your email address at iBex Notification Emails To field.
12
It is recommended that iBex Email on New Booking are set as follows:
 
  • Block Operator – not checked
  • Block Property – checked
  • Block Customer – checked

13
It is recommended that iBex Booking Email Rule is set to ‘Do not send emails’.
14
Set Min Stay Handling field as required (we recommend First Available).
 
This is really only relevant if you will be mapping a single room type from iBex to multiple room types at Late Rooms (eg. for length of stay price variations, etc).
15
Set Allocation Handling field as required (we recommend Total per Room).
 
This is really only relevant if you will be mapping a single room type from iBex to multiple room types at Late Rooms (eg. for length of stay price variations, etc).
16
Click Save button. 
 

Note: If you receive an error at this point you have likely missed step 1 where Late Rooms must provide permission for iBex channel manager to interface to your Late Rooms account.


17
At City / Post Code fields enter your city and post code. See example image below.
 

18
At Property Latitude / Longitude field enter latitude and longitude for your property.
 
Note: If you do not have latitude/longitude points for your property click here to obtain.


19
At Cancel Penalty / Days field set/enter as required.
 
Sample screen image below shows a First Night penalty if the booking is cancelled within 7 days of arrival.

 

Note: Rates are set at Late Rooms as either refundable, or non-refundable. Where you have set an iBex rate as requiring a 100% deposit this will be set at Late Rooms as being non refundable. All other rates will be refundable per cancellation penalty you have set here.


20
Check Load Property Details field. See example screen image below.
 
laterooms007
21
Room and rate mapping will now be set – refer sample screen image below.
 


22
Complete each room mapping row as follows:
 
  • Channel Room Name – select as required (this is the room type name at Late Rooms).
  • iBex Rate Name – select as required.
  • Channel Rate Name – select as required (this is the rate name at Late Rooms).

Click ‘+’ to map any iBex room type to further room types at Late Rooms (eg. for differing minimum stays/rates – see notes at bottom of this page).  
 
23
Click Save & Update Channel button.
24
Wait a few minutes and click View Log button.
 
If the Remote Service Log Viewer indicates queued updates are pending, wait a further few minutes and click the ‘Refresh’ button. 
25
If you have performed the connection successfully you will see OK messages for inventory & rates uploaded.
 
See example below:
2012-08-05 11:24:02

11:24:01 LRM, lateroom, abchotel, 1234: NotifyInventory([10187, 10189, 10186, 14973, 10188], 2012-08-26, 2013-08-31); 11:24:03 OK

2012-08-05 11:22:46

11:22:44 LRM, lateroom, abchotel, 1234: NotifyRates([30806, 24750, 22041, 30841], 2012-08-26, 2013-08-31); 11:22:45 Sending descriptive content 11:22:46 Deleting all rate plans 11:22:47 Building new rate plans 11:24:45 OK – Initiating inventory resynch


26
Click here to email Late Rooms and advise them you have successfully uploaded rates & availability from iBex channel managerLate Rooms will check your account and then publish live.



IMPORTANT NOTES
 
If you have made any updates to your property details and/or room details you will need to send an update to LateRooms. Please see the tab above these instructions for more information. 
  
Base 1 pax rates from iBex not transmitted to LateRooms unless the max guest count in the rate is also 1. Where a room holds more than 1 person and the base rate in iBex is 1, then the 2 person rate will be transmitted to LateRooms. 
  
After any extensive modification of your rates/prices within iBex it is recommended you perform a full re-synch to LateRooms. Click Here for instructions.



Version 3


Step
Action
1
Request LateRooms activate channel manager connection
2
LateRooms will confirm when permission to connect has been activated – only then complete remaining steps below.
3
Login to your iBex account.
4
Add LateRooms as an ODN agent in Seekom iBex
 
  • From left menu select Users & Clients > Create agent • no admin rights
  • At field labelled Seekom ODN Agents select LateRooms (ODN)
  • Set User Group and Room Rate Value as required
  • Set other fields as required
  • Click Save button (towards bottom of screen)

5
From left menu select Users & Clients > Agent Room-rate mapping. Remote Service Control Panel screen will open.
6
At ‘Available Services’ field select LateRooms 
 
Remote Service Control Panel will display.
7
Click Save button.
 
Note: If you receive an error at this point you have likely missed step 1 where LateRoomsmust provide permission for Seekom iBex channel manager to interface to your LateRooms account.

8
At ‘Available Services’ field re-select LateRooms
9
Check Enabled field.
10
Enter your email address at Notify Errors field.
11
Interface rules will now be set – refer sample screen image below:


12
It is recommended that Stop Emails are set as follows:
 
  • Operator – not checked
  • Property – checked
  • Customer – checked
  • Agent – checked
  • 3rd Party – checked
  • Disable Auto – not checked

13
We recommend the field post Rates is checked.
14
Set Allocation Handling field as required.
 
This is only relevant if you will be mapping a single room type from iBex to multiple room types at LateRooms (eg. for length of stay price variations, etc)
15
Set field Min Stay Handling as required. Relevant options for LateRooms are:
 
  • First Available – if you are setting up one to one room type mapping only and merely wish LateRooms to operate to lowest min stay pricing.
  • Specific Minstays – if you wish to map a specific min stay duration pricing to LateRooms and/or will be mapping one room type in Ibex to multiple room stay variations at LateRooms.
16
At City / PostCode field enter as required. Refer sample screen image below.
 

17
At Property Latitude / Longitude field enter as required. Refer sample screen image below.
 


Note: If you do not have latitude/longitude points for your property click here to obtain.

18
At Cancel Penalty / Days field set/enter as required.
 
Sample screen image below shows a First Night penalty if the booking is cancelled within 7 days of arrival.
 
 


Note: Rates are set at LateRooms as either refundable, or non-refundable. Where you have set an iBex rate as requiring a 100% deposit this will be set at LateRooms as being non refundable. All other rates will be refundable per cancellation penalty you have set here.

19
Check Load Property Details field.
20
Room and rate mapping will now be set – refer sample screen image below:


21
Complete each room mapping row as follows:
 
  • Remote Room Name – select as required (this is the room type name at LateRooms).
  • Rate Name – Select as required.
  • Remote Rate Name – select as required (this is the rate name at LateRooms).
  • Request – we recommend this is set as ‘Unavailable’.

To map any iBex room type to further room types at LateRooms (eg. for differing minimum stays/rates – see notes at bottom of this page) click ‘+’
22
Check Re-Synch on Save field (bottom left of screen) and click Save button.
23
Wait a few minutes and click ‘View Log’ hyperlink (coloured blue).
24
If you have performed the connection successfully you will see OK messages for inventory & rates uploaded.
 
See example below:
 

2011-08-05 11:24:02
11:24:01 LRM, lateroom, abchotel, 1234: NotifyInventory([10187, 10189, 10186, 14973, 10188], 2011-08-26, 2013-08-31); 11:24:03 OK
2011-08-05 11:22:46
11:22:44 LRM, lateroom, abchotel, 1234: NotifyRates([30806, 24750, 22041, 30841], 2011-08-26, 2013-08-31); 11:22:45 Sending descriptive content 11:22:46 Deleting all rate plans 11:22:47 Building new rate plans 11:24:45 OK – Initiating inventory resynch

25
Click here to email LateRooms and advise them you have successfully uploaded rates & availability from iBex channel manager. LateRooms will check your account and then publish live.



IMPORTANT NOTES
 
  If you have made any updates to your property details and/or room details you will need to send an update to LateRooms. Please see the tab above these instructions for more information.
 
Base 1 pax rates from iBex not transmitted to LateRooms unless the max guest count in the rate is also 1. Where a room holds more than 1 person and the base rate in iBex is 1, then the 2 person rate will be transmitted to LateRooms.
 
After any extensive modification of your rates/prices within iBex it is recommended you perform a full re-synch to LateRooms. 
Click Here for instructions.



Sending an update to Laterooms


The interface to LateRooms is very comprehensive. Late Rooms not only reads availability & rates from iBex but also property and room descriptions.


Follow the steps below if you have made a change to your property details and/or room details and wish to send an update to LateRooms.


Please note that if you have updated any descriptions directly in your Laterooms account that they will be overridden by the descriptions in iBex once you follow the instructions below.


If you only want to send an update of your availability and rates, please follow other instructions by clicking here



Version 4 users:


Step
Action
1
Login to your iBex account.
2
From left menu select Sales Channels > Add a sales Channel
3
At connected channels grid, click 'lateroom' ID.
4
Click Channel Mapping tab.
5
Check Load Property Details field. See example screen image below.

laterooms
4
Click Save & Update Channel button.

 


Version 3 users:


Step
Action
1
Login to your Seekom iBex account.
2
From left menu select Users & Clients > Agent Room-rate mapping.
Remote Service Control Panel screen will open
3
At 'Available Services' field select LateRooms.

Remote Service Control Panel will display
4
Check the Load Property Details field.
5
Scroll down and check Re-Synch on Savefield (bottom left of screen).

Your updated propery and room details will now be copied from Seekom to LateRooms.
6
Click Save button.
7
Close Remote Service Control Panel window.