If you have a live account with check-in.com.au you can now automate availability, rates and bookings by interfacing/connecting your iBex account to check-in.com.au.


Click here for more information on listing with check-in.com.au


Please read the important notes (bottom of page) about interface limitations.


Set up the connection yourself FREE OF CHARGE using our self help instructions below.


Note: If you would like Seekom support to make the connection for you, a charge of $85 per hour (+tax) will apply with a minimum charge of $50 (+tax).





Instructions


Version 4



Step
Action
1
Login to your iBex account.
2
From left menu select Sales Channels > Add a sales Channel
3
At the pop up window titled ‘New Sales Channel’ click the button Register Available Sales Channel
4
Enter ‘check’ into search field at top right of window and press enter on your keyboard.
 
Matching results will be displayed – see example screen image below.



5
If this the first and only connection to check-in click the green plus icon adjacent to Check-In (see above example).
 
If this is an additional connection select check-in (Connection 2 or 3) as appropriate. Refer Important Notes section below.
6
Optionally update General section fields as required. Notes are private.
 
Refer sample example screen image below.



7
Rules section:
 
  • select required Selling Group (likely to be Agents)
  • select Rate Modifier (Rate 1 will typically be same as you sell at, other options will be a % increase or discount)
  • set Multi-booking Invoice as required (PMS accounts only. No means you will send an invoice for each booking, yes means you batch multiple bookings into an invoice)
  • set Commission charged by check-in (PMS accounts only. )
  • set Commission Extras Code (PMS accounts only. Likely to be Misc > Cmsn)

Refer example below:
 
8
Click Register Sales Channel button.
 
You will progress to the Channel Mapping tab.
9
Enter your email address at iBex Notification Emails To field.
10
At Channel Operator ID enter your check-in user ID.
11
At Channel Password enter your check-in password.
12
It is recommended that Send Rates is set as ticked.
13
Set Min Stay Handling field as required (we recommend First Available).
 
This is really only relevant if you will be mapping a single room type from iBex to multiple room types at check-in (eg. for length of stay price variations, etc).
14
Set Allocation Handling field as required (we recommend Total per Room).
 
This is really only relevant if you will be mapping a single room type from iBex to multiple room types at check-in (eg. for length of stay price variations, etc).
15
Click Save button.
16
Room and rate mapping will now be set – refer sample screen image below.
 


17
Complete each room mapping row as follows:
 
Channel Room Name – select as required (this is the room type name at check-in).
iBex Rate Name
– select as required.
 
Click ‘+’ to map any iBex room type to further room types at check-in (eg. for differing minimum stays/rates – see notes at bottom of this page). See image below for an example where King Studio Unit and Twin Studio Unit have been connected to multiple room types at check-in.
 


18
Click Save button.
19
Click Save & Update Channel button.
20
Wait a few minutes and click View Log button.
 
TIP - If the Remote Service Log Viewer indicates queued updates are pending, wait a further few minutes and click the ‘Refresh’ button.

21
If you have performed the connection successfully you will see OK messages for inventory & rates uploaded. See example below.
 
2012-10-05 11:22:46
11:22:44 CHK, checkin, abchotel, 1234: NotifyInventory([9796,9795], 2012-10-21, 2010-11-21); 11:22:45 OK



Version 3


Step
Action
1
Login to your iBex account.
2
Add check-in as an ODN agent in iBex
 
  • From left menu select Users & Clients > Create agent • no admin rights
  • At field labelled Seekom ODN Agents select check-in (ODN) NOTE: If setting a second connection select ‘check-in (Connection 2)’ or for a third connection select ‘check-in (Connection 3)’
  • Set User Group and Room Rate Value as required
  • Set other fields as required
  • Click Save button (towards bottom of screen)

3
From left menu select Users & Clients > Agent Room-rate mapping.Remote Service Control Panel screen will open
4
At ‘Available Services’ field select Check-In (Remote Service Control Panel will display – refer sample screen image below).

NOTE: If setting a second connection select ‘check-in (Connection 2)’ or for a third connection select ‘check-in (Connection 3)’.

 


5
Enter Operator ID (your check-in ID).
6
Enter Remote Password (your check-in password).
7
Ignore remaining fields at this stage and click Save button and then re-select check-in service.
8
Enter your email address at Notify Errors field.
9
Interface rules will now be set – refer sample screen image below.
 


10
It is recommended that Stop Emails are set as follows:
 
  • Operator – not checked
  • Property – checked
  • Customer – checked
  • Agent – checked
  • 3rd Party – checked
  • Disable Auto – checked

11
Set Allocation Handling field as required.
 
This is only relevant if you will be mapping a single room type from iBex to multiple room types at check-in (eg. for length of stay price variations, etc).
12
Room and rate mapping will now be set – refer sample screen image below.
 


13
Complete each room mapping row as follows:
 
Remote Room Name – select as required (this is the room type name at check-in).
Rate Name – select as required.

To map any iBex room type to further room types at check-in (eg. for differing minimum stays/rates – see notes at bottom of this page) click ‘+’
14
Check Enabled field (top of screen), check Re-Synch field (bottom left of screen) and click ‘Save‘ button.
15
Wait a few minutes and click ‘View Log’ hyperlink (coloured blue).
16
If you have performed the connection successfully you will see OK messages for inventory & rates uploaded. See example below.
 
2010-10-05 11:22:46
11:22:44 CHK, checkin, abchotel, 1234: NotifyInventory([9796,9795], 2010-10-21, 2010-11-21); 11:22:45 OK




IMPORTANT NOTES

Check-in receives the base room rate only from iBex – you will need to maintain any changes to extra adult/child prices directly at check-in.


Check-in cannot accept multiple rates or minimum stay variations from iBex for a single room type. If you wish to provide availability from iBex to check-in for differing rates / minimum stay periods on a room type you will need to duplicate the room at check-in for each rate / differing minimum stay.

Check-In does not transmit to iBex the number of guests in a booking so iBex will assume and set the maximum permitted in the room type. However Check-in will provide guest numbers on their reservation email to you so you can adjust in your property management system (if required).

Base 1 pax rates from iBex are not transmitted to check-in unless the max guest count in the rate is also 1. Where a room holds more than 1 person and the base rate in iBex is 1, the 2 person rate will be transmitted to check-in.

You can transmit a deal description to Check-In by entering a description in the rate description/inclusion field within your iBex account. Any description/inclusion set will be shown as a hover tip in your Check-In account. To add the description/inclusions:

  • In iBex, select Search/Maintain Rates in the Rates section in your menu
  • Click on the ID that you want the description to apply to
  • Enter the details in the Description/Inclusions field
  • Click Save button
  • Repeat as required for other rates

iBex supports up to 3 connections to check-in.com.au from a single property. Instructions vary at step 5 above if setting up a 2nd or 3rd connection.

After any extensive modification of your rates/prices within iBex it is recommended you perform a full re-synch to check-in.com.au.
 Click Here for instructions.